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Equality North East

Woman with prosthetic arm forced to work 'out of sight' in storeroom

A law student with a prosthetic arm was forced to work in the storeroom of the clothing retailer Abercrombie & Fitch because she did not fit with the company's strict "looks policy", a tribunal heard last week.

Riam Dean, 22, claims that after starting work at the store on London's Savile Row in May last year, she was initially allowed to work on the shop floor and granted special permission to wear a cardigan to cover the join in her arm.

But she says she was later removed from her sales position and made to work in the storeroom, out of the view of customers, because the cardigan did not adhere to the "looks policy" – a written dress code which stipulates rules on aesthetics such as hairstyle, length of fingernails and forbids facial hair. Inconspicuous tattoos are acceptable only if "they represent the Abercrombie" look.

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July 1, 2009

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